Voltex Ventures ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when using our website at voltexventures.com and our client portal at portal.voltexventures.com.
1. Information We Collect
We collect information you provide directly to us, including name, phone number, email address, business name, and property or service address when you submit a form, request a quote, or contact us through our website or messaging channels.
We may also collect information automatically when you visit our website, such as IP address, browser type, and pages visited, through standard web analytics tools.
2. How We Use Your Information
We use the information we collect to:
• Respond to inquiries and deliver requested services
• Send appointment reminders, service updates, and follow-up communications
• Send SMS text messages to phone numbers you have provided, with your consent
• Improve our website and client portal
• Comply with legal obligations
3. SMS and Messaging Communications
When you opt in to receive text messages from Voltex Ventures by checking the consent box on our contact forms, you consent to receive SMS text messages regarding your inquiry, service status, and follow-up communications. Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at hello@voltexventures.com.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering services (such as our database provider, email delivery service, and SMS platform), solely as needed to perform those services and subject to confidentiality obligations.
We may disclose information if required by law or to protect the rights and safety of Voltex Ventures, our clients, or the public.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with applicable legal requirements. You may request deletion of your information at any time by contacting us.
6. Client Portal
Our client portal at portal.voltexventures.com is accessible only to invited clients. Data entered in the portal — including job records, customer information, and communications — is stored securely and isolated per client account. We do not access client portal data except for support purposes with your permission.
7. Cookies and Analytics
Our website uses cookies and similar tracking technologies to understand how visitors use the site and to improve our content. We use Google Analytics for this purpose. You may disable cookies through your browser settings; some features of the site may not function as intended if you do so.
8. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@voltexventures.com. We will respond within a reasonable timeframe.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date below. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Voltex Ventures
hello@voltexventures.com
voltexventures.com
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